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By placing an order with Lady of Leisure Millinery or using our website, you are agreeing to accept the terms & conditions set out on the website. These terms and conditions shall be governed by the laws of Victoria, Australia and you submit to the exclusive jurisdiction of the courts of that state.
All items can be returned within 14 days of purchase for an Exchange or Store Credit.
We don’t offer refunds on change of mind or incorrect sizing purchases.
The items must be received in original condition – unworn, unwashed, with all tags still attached.
Returned items not received in their original state will be automatically returned to the customer. Lady of Leisure Millinery staff reserve the right to reject a return if we conclude it is not in a new condition.
Returned items will be issued as a Store Credit to the customer.
Any returns will automatically be issued as a Store Credit that will allow you to revisit our site to either purchase a different item.
Please note – free return delivery is not available for our international customers.
Returns are processed within 3 business days of receiving your items. You will receive an email with details of the Store Credit.
Lady of Leisure Millinery management reserves the right to deny returns due to a “made to order” purchase from the ready to wear or seasonal collections.
All items are thoroughly inspected before being sent out to customers to ensure a high level of quality in the garments you purchase from us.
We are happy to replace, repair, or refund in the case of a manufacturing fault.
Lady of Leisure Millinery reserves the right to amend the returns policy as required.
BESPOKE HEADPIECES T&C’s
Commissioned headpieces require a 50% deposit (non-refundable) according to final quote/invoice.
Lady of Leisure Milinery aims to satisfy the brief of any client, and can work with various budgets. Images of custom designs will be approved by the client before delivery of final handmade product.
IP PROTECTION STATEMENT
Sales Material IP Protection
“Lady of Leisure Millinery” is currently undergoing trade mark registration. All sales, advertising and promotional material including designs, logos, images and photography is property of Lady of Leisure Millinery (ABN 77 585 391 400).
None of this can be copied, imitated or used, in whole or in part without the prior written permission of Lady of Leisure Millinery owner.
Any unauthorised offering of Lady of Leisure Millinery headwear for commercial hire may deceptively imply an endorsement by Lady of Leisure Millinery, that does not exist or otherwise infringe the above rights, which will be strictly enforced. All rights are hereby expressly reserved.
Online IP Protection Statement
The name “Lady of Leisure Millinery” and any associated logos and promotional branding are trade marks of Lady of Leisure Millinery. They may not be copied, imitated or used, in whole or in part, without the prior written permission of the sole trader of Lady of Leisure Millinery.
All other material on this site and related social media accounts created by Lady of Leisure Millinery including, but not limited to, images, logos, trade marks, branding, photography, images, graphics, copy, headers and the overall get up are the property of Lady of Leisure Millinery and may not be copied, imitated or used, in whole or in part, without the prior written permission from Lady of Leisure Millinery.”